What Owners Say
Kind words from our Two Hearts families
"Natalia is truly wonderful. From the moment we met her, we had a feeling she would be the perfect match for our little dog. He can be quite nervous around new people, but he warmed to Natalia straight away — her kindness and calming energy made him feel completely at ease. By the second day, his tail was wagging non-stop like a little helicopter! We received regular updates and photos throughout the day showing everything they were getting up to, which gave us so much reassurance and peace of mind. It's so clear that dogs in Natalia's care are genuinely loved, well looked after, and given so much attention and affection. We feel incredibly lucky to have found her and are already looking forward to booking with her again ❤️"
"I cannot thank Natalia enough for taking such good care of our crazy little dachshund Hank. Hank is an incredibly affectionate and needy little pup so it was important for us to find someone who was able to provide that level of care and Natalia was that person & more!!! She was so communicative throughout his stay, sending us pictures and giving us updates which was so so lovely 🥰 We would let Natalia have Hank again in a heartbeat and I know Hank would be most pleased about that too – he had a fabulous time! She also left us a little card containing a picture of Hank which made me and my partner tear up because of how sweet that was. Thank you so much Natalia!"
"Natalia was absolutely amazing. It was my first time leaving my 14-week-old puppy with anyone, so I was a little nervous, but after meeting her and seeing how she was with him, I knew I'd made the right choice. From the meet-and-greet to the actual day, she made me feel completely comfortable. On the day itself, Natalia sent lots of photos and videos, took him out for walks, and gave him so much love. I think we've found a match made in heaven!"
"We couldn't be happier with Toastie's recent 12 day stay with Natalia and Paolo. From the moment we arrived, it was clear they genuinely love dogs and treated him like part of their family. Toastie settled in quickly and was showered with affection, playtime and thoughtful care every single day. Natalia and Paolo kept us updated with sweet photos and messages, which gave us complete peace of mind while we were away. Toastie came home relaxed, happy and clearly adored. Thank you both for going above and beyond. Highly recommended to anyone looking for exceptional care for their furry friend!"
"Our two Dachshunds Ruby and Romeo spent 10 days with Natalia and they loved every minute. Natalia's communication is excellent, we received lots of beautiful photos and updates on what they have been doing throughout the day. Natalia's eye for detail is excellent, she spotted that Ruby had dry skin on her tummy and acted quickly. Natalia was very kind and loving to our dogs and really looked after them both as if they were her own. They are both looking forward to their next stay. Thank you so much Natalia and Paolo."
"Natalie was truly amazing. She was incredibly kind and very understanding throughout the entire time. She cared for my puppy as if it were her own, which gave me such peace of mind. Every day, she sent me photos and updates, keeping me reassured and informed about how my puppy was doing. When I opened Latte's bag, I was touched to find a lovely card and a photo of my puppy, which was such a thoughtful and personal gesture. I will 100% be using Natalie again to look after my puppy and would highly recommend her to others."
"It was the first time we left our dog with anyone but we couldn't be happier with choosing Natalia. Her genuine warmth, kindness and love towards people and animals shines through. It put your mind at ease straight away that your dog is in safe hands. We received photos of our Teddy throughout the stay and lovely card with the message to take home. We couldn't recommend Natalia enough. We will be happy to leave our dog with Natalia in future 🐶🐾❤️"
"Natalia is amazing, I knew the moment I met her that she was the right person to take care of my dog, you can see she loves animals and she instantly bonded with Rowan. I had regular updates through pictures and when I collected my dog I could tell that she had been looked after. Should the need arise I will be using Natalia again. 🙂"
"This was our dachshunds, Ruby and Romeo, first ever doggie day care experience… as always trusting someone to take care of your loved fur babies is a big deal. Natalia was amazing with them, she really looked after them as if they were her own. Excellent communication, lots of beautiful photos throughout the day. They both had a great time and are looking forward to spending more time with Natalia, which is already booked. Thank you so much."
"Natalia and her partner were incredible with our spaniel over the weekend! They proactively sent lots of dog pic updates which made us feel so relaxed and we knew she was in great hands! Our dog got lots of walks and attention, honestly couldn't recommend Natalia enough!! Will definitely be our dog sitter going forward! 💗💗"
"Last-minute booking and Natalia was amazing! She was kind, patient, and truly caring towards my 14 years old dog with health issues. I felt completely at ease knowing he was in such good hands, my dog came home happy and relaxed. Highly recommend and will definitely book again!"
"Wow! Natalia provided a 5 star service and I would recommend her to anyone looking for a worry free stay for their pet. Communication from when the booking was made to the end was first class. Natalia made myself and family feel relaxed and worry free with daily updates and photos letting us know our pet was in the best care and enjoying himself. I will 100% be using Natalia's services again and I know Bolt is looking forward to his next stay!!!"
"We have just picked up Elsie from a week long stay with Natalia. The love and care she gave Elsie was second to none. We received daily updates and photos of Elsie while away and it really put our mind at ease to enjoy our holiday and for booking future ones. I cannot recommend Natalia enough!"
